Shipping
Most of the products offered in our store are made in our workshop. Personalized products are produced after placing and paying for the order. The order processing time is given in the description of each product. The delivery time depends on the country of shipment. Orders are processed after prepayment.
We send the purchased goods via a courier company. We deliver products to customers all over the world. The cost of delivery is visible after adding products to the cart and selecting the country of delivery. For international deliveries, we have selected the best registered shipping options depending on the delivery country. Please contact us for details.
Returns
You have the right to withdraw from this contract within 14 days without giving any reason. Customized products are not refundable. The deadline to withdraw from the contract expires after 14 days from the date of receipt of the goods To exercise your right of withdrawal, you must inform us, i.e. Wioletta Mikołajczak, about your decision to withdraw from this contract by an unambiguous statement (for example a letter sent by mail to the following address: Wioletta Mikołajczak, Kurów 41 72-001 Kołbaskowo or by email to the following address: info@christmastimedecorations.com)